Frequently Asked Questions

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A virtual assistant is your on demand virtual support. A real person - no AI or bots. VAs have extensive experience, are experts in many fields, and provide administrative support to your business without you worrying about extra costs such as payroll, insurance, office space, paid holidays, etc. and thus reduce your business' expenses.

Free your mind and outsource today!

Bookings can be made on demand and without worrying about payroll, insurance, office space, paid holidays, etc. and thus reducing your business' expenses. For an employer, one more advantage of hiring a virtual assistant is the flexibility to contract for just the services they need.

Also, since the virtual assistant works offsite, there is no need for a desk or other workspace at the company's office. A virtual assistant is expected to pay for and provide their own computer equipment (unless you require to use your company's equipment), commonly used software programs (e.g. Microsoft Office, Google Suite), and high-speed internet service.

Virtually! We communicate via Email, Zoom, Microsoft Teams or also phone.

Don't worry! Get in touch with me and let's discuss further options and individual packages.

Don't worry! Contact me today and let me know what services you need. Individual service packages can be offered!

Payment is available via online wire, wise or Bizum (Spain).

By the hour:

You pay your virtual assistant for each billable hour. This is more suited for VAs handling recurring tasks. Invoices are sent on the 1st work day of each month and are due immediately. (A retainer payment in advance may apply.)

Flat rate:

You pay a fixed amount per month in advance (1st day of month) for a certain number of hours worked on a monthly basis. (see packages)

Project based:

You pay a fixed amount per month. Invoices are sent on the 1st work day of each month and are due immediately. (A retainer payment in advance may apply.)

We can use any tools you prefer to work with. Your VA is technically affine, is used to work with all Microsoft Office products, and can learn new tools and apps very quickly!

Before hiring a virtual assistant, the client can ensure a smoother working relationship by creating detailed instructions about tasks they need to have performed. A written manual reduces the risk of misunderstandings that can occur in a remote working relationship.